May 2009 - Pleased with Results of Home Energy Audit

Dear Mr. Tanner,

Just a quick word about Mike Shepard and Armando. Their work was very professional and very well done. I didn't have a chance to meet them but Linda did and was happy with the way they did the work and cleaned up afterwards.  I did go through the crawl space and it was done extremely well. Please pass our "thanks" to Mike and Armando for doing such a great job.

Thanks again for the audit and doing the crawl space and cantilever. We can already tell the difference.

Yours truly,

Claude Bolton
Chantilly, VA

 

March 2009 - Energy-Efficient Home and Reduced Energy Costs

Mr. Troy Tanner, CR

President, Auditor

The Home Energy Detective, Inc.

Dear Troy,

I enjoyed meeting you at the Spring 2009 Home and Garden Expo and discussing the great work you and your company are doing. I met your staff at the fall 2008 Home Remodeling Show and decided to have a home energy audit done at the recommendation of two of my neighbors who had just it completed on their townhomes. They had told me how thorough the audit was, what the recommendations were and how the staff worked with the homeowner to make the cost-efficient changes needed. My audit and subsequent work was completed in November 2008.

I would sincerely like to commend Joe, Mike and Armondo for the diligence, patience, and care they exhibited during the whole project. Joe conducted a very thorough audit and explained every detail about what he was doing, how and why, and what recommendations he had for making corrections. He also offered advice on how to make some of the simple corrections myself in order to save money.

Once the work was scheduled, Mike and Armondo arrived on time and worked quietly, quickly and efficiently to seal the attic and put up the reflectix material. The project only took two days to complete. Because I had to work on the second day, I had to leave Mike and Armondo at the house by themselves to complete the work. When I came home, not only had they completed the work, they had patched two old nail pops in the ceiling and left the work area and parts of the house they traversed and were working in spotlessly clean. I received a call from Joe the next day to make sure that everything was in order and to ensure that the work was top quality.

Needless to say, I am very happy with the results! I look forward to maintaining my energy-efficient home and reducing my energy costs. If I can be of any service to you in the future as a reference, please let me know. Thank you.

Sincerely,

Odette P. Willis
Springfield, Virginia

 

November 2008 - Reduce Energy Consumption and Improve Home Air Quality

Dear Mr. Tanner,

Thank you for addressing my concerns about the quality of a recent home energy audit performed by a member of your staff. Upon receiving my letter you quickly responded and offered a resolution. You returned my money and offered a re-audit at no charge. I truly appreciate the personal and expedient feedback you provided. It is a rarity.

Your re-audit of my home provided new information and a detailed list of improvement opportunities. Our discussion following your audit helped prioritize of the future work to reduce energy consumption and improve my home's air quality. You identified several opportunities for improvement that I would never have suspected.

It is hard to find service providers that stand behind their work. Your complete remediation of my concerns proves that you are one who does. Thank you.

Sincerely,

Stephanye Grayson
Arlington, VA

 

September 2008 - Quality Home Improvement Service

Troy,

I would like to take a moment and tell you how well of a job your crew did. They took extra steps to clean everything up after the end of each work day. I look forward to doing business with you again. Thanks again and talk with you soon.

Thanks again,

Robbie Haynes

PS - If you enclose some business cards I would be glad to recommend you to anyone I know.

 

September 2008 - Recommendation for 2008 Mayor's Small Business Award

I would like to recommend Troy Tanner, President of The Home Energy Detective Inc for the 2008 Mayor's Small Business Award. Mr. Tanner has shown his tremendous business acumen in developing a small business that combines his experience in the remodeling field with his knowledge of residential energy usage. This is a combination that is rarely seen in our industry and frankly is essential as we all work towards using our energy more efficiently. The combination allows him to know what needs to be done from an energy perspective and how to best achieve it through his knowledge of building construction.

Mr. Tanner believes in what he is doing. This shows very clearly to the homeowners in Arlington whom he has helped to better understand their energy usage. He is a people person, who takes time to explain sometimes complex systems to a wide variety of audiences. He is very effective in a field that can be somewhat bewildering.

His effectiveness in relating to people has been proven by several media requests to provide information on home energy audits. He has been interviewed both on the air and on television about ways that homeowners can reduce their energy costs.

Mr. Tanner demonstrates the type of small business that is a tremendous asset not only to Manassas but to Virginia as a whole. As we all search for ways to reduce our energy-related budgets, we are fortunate to have solid citizens like Troy Tanner help us. He has been a tremendous help to us here in Arlington.

Your consideration is greatly appreciated.

Sincerely,
Claudia Tighe
Energy Analyst, Fresh AIRE
Arlington County Department of Environmental Services
General Services Division

 

 

July 2008 - Home Energy Savings

Dear Troy,

Just a quick note to thank you for your visit yesterday. As I said, if I had done this eight years ago, I could have easily saved more than $10,000. Even so, I have already begun to fix the simple things. Please feel free to use me as a reference. I look forward to your visit on July 18th.

Take care and happy 4th.

Regards,

Jim Smyth